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Hard Copy
EUR 29.70 EUR 28.22
E-book
EUR 20.79
Contractual and Relational Governance in Information Systems Outsourcing Relationships (English shop)
Thomas Fischer (Author)Preview
Extract, PDF (130 KB)
Table of Contents, PDF (62 KB)
| ISBN-13 (Hard Copy) | 9783954044726 |
| ISBN-13 (eBook) | 9783736944725 |
| Language | English |
| Page Number | 172 |
| Lamination of Cover | glossy |
| Edition | 1. Aufl. |
| Publication Place | Göttingen |
| Place of Dissertation | Bern |
| Publication Date | 2013-07-26 |
| General Categorization | Dissertation |
| Departments |
Economics
Business economics |
| Keywords | outsourcing, governance, formal control, informal control, contract, trust, process view |
| URL to External Homepage | https://www.iwi.unibe.ch/forschung/it_outsourcing_und_it_offshoring/steuerung_im_it_outsourcing/index_ger.html |
Description
Many companies outsource parts of their information systems (IS) function to external service providers. However, many IS outsourcing projects fail. One of the main reasons for this failure is a lack of knowledge of appropriate governance of the relationship between client and vendor. While research indicates that the two main governance mechanisms, i.e., contractual and relational governance, may change over time, there is no consensus on how and why they change. A dynamic view on IS outsourcing governance is developed to understand those governance changes. This contributes to the ongoing scholarly debate on the relationship between contractual and relational governance, i.e., whether they act as complements or substitutes. In addition, one research article focuses on the impact of information technologies on the governance of IS outsourcing projects. The four research projects included in this book provide insights into how IS outsourcing governance may be improved.
